Privacy notice

Clear North Marketing is a sole-trader marketing consultancy based in North East England. This notice explains what we do with the information you give us.

What we collect

When you complete a Clear View assessment we collect the answers you provide about your business, along with your name and email address. When you email us, we hold that correspondence.

The contact form

When you use the contact form we collect your name, email address and message, plus your business name, website address and the enquiry type if you choose to give them. We use these details to respond to your enquiry. Your message is emailed to James, and a copy of your enquiry is emailed to the address you gave.

This site is hosted and its email is sent through Lovable’s platform and its email provider, and James’s own mailbox is provided by Google Workspace. Those providers process your message in order to deliver and store it. Your details are not sold, and are not used for marketing unless you ask.

Why we use it

To generate and send your Clear View findings, and to reply to you. We do not sell your details or share them with advertisers.

Booking Clear Direction

Online booking for Clear Direction is not live yet. When it is enabled, the booking screen on this site is our own. The time you choose and the details you enter — your name, email address and, if you give them, your business name, website and what you would like clarity on — are sent to Clear North Marketing’s own server and stored in its database so the appointment can be arranged.

Google receives calendar information only for that purpose: checking when James is free, and creating the confirmed appointment and its Google Meet link, which names you as an attendee and sends you an invitation. Payment is taken on Stripe’s own hosted checkout page, where Stripe collects your payment and contact details under its own terms and privacy notice. Card details are never entered on this site, and Clear North Marketing does not receive or store them.

How long we keep it

Enquiry and assessment records are kept only as long as needed to respond and to meet ordinary business record-keeping obligations.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email james@clearnorthmarketing.com.